- An absolute belief that every person has potential. It is their unique strengths and capabilities that will determine their evolving story as well as define who they are - not their limitations. Not, I will believe when I see – but rather, I believe and I will see.
- What we focus on becomes one’s reality. Focus on strength, not labels, seeing challenges as fostering capacity (not something to avoid) creates hope and optimism.
- The language we use creates our reality, both for the care providers and for participants.
- Belief that change is inevitable. All individuals have the urge to succeed, to explore the world around them and to make themselves useful to others and their communities.
- Positive change occurs in the context of authentic relationships. People need to know someone cares and will be there unconditionally for them. It is a transactional and facilitating process of supporting change and capacity building – not fixing.
- A person’s perspective of reality is primary (their story), therefore, we need to value and start the change process with what is important to the person, not the expert.
- People have more confidence and comfort to journey to the future (the unknown) when they are invited to start with what they already know.
- Capacity building is a process and a goal, a life long journey that is dynamic as opposed to static.
- It is important to value differences and the essential need to collaborate. Effective change is a collaborative, inclusive and participatory process.